A few unacceptable things for a 4* hotel: Poor internet connection; No room and bathroom cleaning, they only change the towels (trash cans left full for two days!). Been there twice and every time I got the same apology (“they must have forgotten to clean”). Not to friendly waiters. Very nice place... big, cosy room and bathroom, very clean ONLY on the arrival; nice spa area.
Everything about this hotel, including the location is just fine. The rooms are good, the food is exellent. The swimming pool and wellness is offering a time for relaxing. There is a castle nearby and we were enjoying walking through the park and visiting the beautiful castle. it is very good for children too.
Everything was very nice, very new and very clean. The food was ok, nothing special. Sauna and pool are fine. We had beautiful look at castle Trakoscan. It was very peaceful, we felt like we are only guest in hotel 🙂
The location of the hotel is amazing, surrounded by beautiful countryside and Trakoscan castle nearby. We stayed for one night while visiting the area. The room was comfortable - good size, comfy bed and good bathroom. The downside was that the AC didn't work very well and the room was hot. Pillows were also very soft. The food in the restaurant was disappointing. We opted to order from the menu rather than have the buffet at dinner. Portions were large but the menu quite unimaginative and food average. Staff were friendly. We expected more from a 4 star hotel and the restaurant could improve!
We were staying in the hotel during the weekend, the room was very nice and modern.
Food was good, with a lot of variety,
although the swimming pool and jacuzi are a little small it was okey, because it wasn’t crowded, the saunas are good.
The surrounding is stunning, very peaceful and a lot of nature, you can visit the caste nerby or the lake.
Very comfortable rooms, deliscious food, nice spa, and people that work there are polite. Very satisfied! I ll come for sure when I ll be around. For sure one of the best hotels in that region. Walk to the castle near is must!
There was a marriage celebration at the hotel, but the staff was very helpful in finding us a quiet room. Thanks for that again!
Everything was fabulous!
Exceeded all expectations! The view was like a fairy tale. The drive was magical to the hotel. The pool was fresh and clean. The food was outstanding. Best breakfast with hotel I have ever had. I wish the hotels in US would have breakfasts included like this.
Beautiful hotel, nicely situated across from the Trakoscan castle. Very comfortable room - we got a free upgrade to an executive room with a balcony and view of the castle, thanks for that!! Wellness facilities are nice, though it can get busy but we still really had an enjoyable time. The massage therapists are excellent, we were glad we booked the massages ahead. The food is really good too, plenty of choices and well prepared.
Excellent location nearby Trakoscan castle with the beautiful lake and forest
Everything was very, very nice and romantic, I have nothing to say.
The view from the room is absolutely perfect, you look at the wonderful castle during the day and night! the staff is totally friendly, the food is excellent, especially recommended domestic food. I would recommend to anyone with the children because the castle nearby and the lake are very nice for walking tours. The woods and the air are also very nice for healthy stay.